Tax Matters, El Paso

Q: What services does Tax Matters provide?

We help individuals, families, and business owners with complex tax situations, guiding them to understand their position, identify available options, and follow a clear path to resolution. We also examine the full story behind the issue, correct what’s needed, and build a strategy based on each client’s circumstances.

Q: Do you represent clients before the IRS?

Yes. We represent clients before the IRS when appropriate and can handle negotiations or formal representation as part of resolving a tax issue. We pair that representation with thorough review of underlying records to ensure accuracy.

5.0

About

Since 1988, Tax Matters has helped individuals, families, and business owners bring calm, clarity, and control to complex tax situations. We help clients understand where they stand, identify every available option, and follow a clear path toward resolution. We don’t just prepare forms or haggle over balances—our approach is to uncover the full story behind the problem, correct what needs correcting, and design a strategy that fits each client’s actual circumstances. With nearly four decades of hands-on tax experience, we provide direct, personal guidance without judgment, carefully review prior returns and underlying records, and represent clients before the IRS when appropriate. Our support continues after the immediate problem is resolved.

Contact information

Tax Matters

71 Camille Dr, El Paso, TX 79912, USA

(915) 581-1040

http://www.elpasotaxes.com/

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 2:00 PM
Sunday 9:00 AM – 5:00 PM

What services does Tax Matters provide?

We help individuals, families, and business owners with complex tax situations, guiding them to understand their position, identify available options, and follow a clear path to resolution. We also examine the full story behind the issue, correct what’s needed, and build a strategy based on each client’s circumstances.

How long has Tax Matters been in business?

Tax Matters has been operating since 1988, bringing nearly four decades of hands-on tax experience to every case. That tenure supports careful reviews of prior returns and informed resolution strategies.

Do you represent clients before the IRS?

Yes. We represent clients before the IRS when appropriate and can handle negotiations or formal representation as part of resolving a tax issue. We pair that representation with thorough review of underlying records to ensure accuracy.

Are your solutions one-size-fits-all?

No. Solutions are tailored to the client’s actual circumstances, and we provide direct, personal guidance without judgment. Our goal is to resolve the immediate problem and offer ongoing support to help prevent future issues.

Do you only prepare forms or negotiate balances?

No — preparing forms or negotiating balances is just part of what we do. We dig into the full history, correct necessary errors, and create long-term strategies while continuing to support clients after the immediate issue is resolved.

Reviews

Two for the Road - Google user

a year ago

I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!

Seth - Google user

a year ago

I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!

Jose Ruiz - Google user

3 years ago

Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.

joe babenco - Google user

3 years ago

I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.

Guillermo A. Blanco - Google user

3 years ago

Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

Tax Matters, El Paso

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Contact information

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